Below is a copy of a letter POMA just received from United Airlines. POMA commends United for listening and responding to customers concerns.
From United Airlines Dec. 16, 2009
Hello All –
As you have recently contacted us, I wanted you to be the first to know that we have heard our customers’ feedback about our Antler and Animal Horn policy, and are responding. Soon we will begin accepting Antlers and Animal Horns as checked baggage again.
As many of you may recall or have seen on our Web site, in October 2008 we stopped accepting Antlers and Animal Horns because of the damage the tips caused to the cargo section of the aircraft and to the luggage belonging to our other guests.
We will soon publish new requirements – and ones we previously did not have – about packaging and cleaning Antlers and Animal Horns to ensure their safe, clean transport. These travel requirements will also provide information on the size of Antlers and Animal Horns we can accept based on the type of aircraft being flown (i.e., traditional jet vs. a regional jet) and the special handling fee, which we previously had in place and is similar to other items that require special care.
Stay tuned for further updates on the baggage section of united.com.
If you (media members) have any questions, please let me or my colleague Sarah know.
Kind Regards, Robin Urbanski United Airlines 312.997.8640 (office)
